Frequently asked questions
Orders, samples, delivery and production support.
What is the minimum order quantity (MOQ)?
A: The MOQ for concentrated base is 1 ton. We support flexible packaging options to meet your production needs.
Can you provide samples?
A: Yes, we can provide samples for testing. Please contact our customer service for details.
How long does delivery take?
A: Standard products are in stock and ship within 1-3 days after payment. Custom products depend on specific requirements.
What payment methods do you accept?
A: We accept bank transfer, T/T, Western Union, PayPal, and other payment methods.
Do you provide technical guidance?
A: Yes, we provide complete formula guidance and production technical support to ensure smooth production.
Can we visit your factory?
A: Yes, factory visits are welcome. Please make an appointment in advance, and we will arrange a dedicated reception.